Privacy Policy

Welcome to Verify Bharat

At Verify Bharat, we are committed to maintaining the trust and confidence of our users. This privacy policy is designed to inform you about our practices regarding the collection, use, and sharing of personal information we receive from users of our app. Verify Bharat is a state-of-the-art document verification service tailored to meet the needs of Indian users, incorporating advanced technologies such as blockchain for document security and offering various features including In-App Purchases and integration Third party Ads.

Our Commitment to Your Privacy

Your(Users) privacy is of utmost importance to us. We understand that by choosing Verify Bharat for your document verification needs, you entrust us with your sensitive information. This responsibility forms the cornerstone of our privacy practices and guides our actions in collecting, using, and protecting your personal information.

Scope of This Privacy Policy

This privacy policy applies to all the services offered by Verify Bharat, including our mobile application, website, and any associated services. It covers how we handle personal information collected through these platforms, whether you are a registered user or a visitor.

Understanding Personal Information

In the context of our services, personal information refers to any information related to an identified or identifiable individual. This may include, but is not limited to, your name, contact details, documents submitted for verification, and transaction details related to In-App Purchases.

The Role of Technology in Privacy

Our use of cutting-edge technologies like blockchain not only enhances the security of the documents but also plays a crucial role in how we manage and protect personal data. Moreover, our collaboration with Ads Partner requires us to uphold high standards of user data protection and privacy.

Your Consent

By using Verify Bharat, you consent to the collection, storage, use, and disclosure of your personal information as described in this privacy policy. We respect your right to control your personal data and aim to ensure you feel informed and empowered when using our services.

A Dynamic Policy for a Dynamic World

As technology and services evolve, so will our privacy practices. We will update this policy as necessary to reflect changes in our services, technology, and legal requirements. We encourage you to review this policy periodically to stay informed about how we protect your information.

Scope and Consent

This Privacy Policy applies to all services offered by Verify Bharat, including, but not limited to, our mobile application, website, and any other services we may offer (collectively, the “Services”). It governs our data collection, processing, and usage practices. By accessing or using our Services, you signify your understanding of and agreement to the practices described in this policy.

This policy extends to all users of our Services, including:

Registered Users: Individuals who have created an account with Verify Bharat.
Non-Registered Users: Individuals who use our Services without creating an account.
Visitors: Individuals who visit our website or interact with our Services in any other way.

Consent

By using Verify Bharat’s Services, you consent to the collection, use, and sharing of your personal information as outlined in this Privacy Policy. This consent is provided by:
Using Our Services: Your continued use of our Services signifies your acceptance of this Privacy Policy and your consent to our data practices.
Active Acknowledgment: Where required, we may seek your explicit consent through direct means, such as checkboxes or agreement buttons within our app or website.

Information Covered by This Policy

This policy pertains to information we collect that may be used to identify you (“Personal Information”), which may include, but is not limited to:
Identification Data: Such as your name, email address, phone number, and other contact details.
Document Information: Information contained in the documents you submit for verification.
Transaction Data: Details about In-App Purchases, including payment information.
Usage Data: Information on how you interact with our Services, including interactions with Our Ads Partners.

Limitations of This Policy

This policy does not apply to: Third-Party Services: Services provided by third parties that integrate with our Services or are linked to/from our Services. We encourage you to review the privacy policies of any third-party services you access.
Information Not Covered: Non-personal information, or data that cannot be used to identify an individual, is not covered by this policy.

Changes to Your Consent

You have the right to withdraw your consent at any time. However, withdrawal of consent may affect your ability to use certain features of our Services. You can withdraw your consent by adjusting your account settings or contacting us directly.

Information Collection

Verify Bharat is dedicated to transparency in how we collect information. This section outlines the types of information we collect from users and the methods employed in this collection. The data gathered is crucial for providing, improving, and maintaining our services, including the features related to In-App Purchases and Our Ads Partners.

Types of Information Collected

Not Collected any Personal Information: This includes data that can directly or indirectly identify an individual.
Not Collected any Identification Data: Such as name, email address, contact number.
Not Collected any Document Data: Information contained in documents submitted for verification.
Not Collected any Financial Information: Required for processing In-App Purchases, including credit card details and billing addresses.
Not Collected any Usage Data: Information on how users interact with our Services, which helps in improving user experience.
Device Information: Type of device used, operating system, browser type, and settings.
Log Data: IP address, access times, pages viewed, app crashes, and other system activity.
Interaction Data: Information on user interactions with the app, such as features used and frequency of use.
Not Collected any Location Data: Geographical information based on your device settings and permissions.

Methods of Data Collection

User-Provided Information: This includes information you enter while using our Services, such as during account creation, document submission, or In-App Purchases.
Automatically Collected Information: Data collected through the use of our Services, such as Usage Data and certain Location Data.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your interaction with our website and ads.
Information from Third Parties: This includes information we receive from partners, such as data from payment processors for In-App Purchases and data from advertising partners, including Our Ads Partner.

Use of Collected Information

The information we collect is used for the following purposes:
To provide, maintain, and improve our Services.
To process transactions and manage In-App Purchases.
To personalize the user experience.
For customer service and support.
To comply with legal obligations.
For marketing and advertising purposes, in compliance with applicable laws.

User Consent and Control : By using Verify Bharat, you consent to the collection of the aforementioned types of information. You have control over certain types of data collection, particularly through device and browser settings, and can opt out of specific data collection practices as described in our privacy policy.

Use of Collected Information

At Verify Bharat, the information we collect serves several key purposes, each aimed at enhancing our service delivery and ensuring a seamless user experience. These purposes include:
Service Provision and Maintenance:
To facilitate the core functionalities of our document verification services.
To process In-App Purchases efficiently and securely.
User Experience Enhancement:
To personalize the app based on user preferences and history.
To improve app features and interface based on user interaction and feedback.
Customer Support and Communication:
To provide customer support and respond to inquiries.
To communicate important updates, changes in terms, or policy updates.
Marketing and Advertising:
To deliver targeted advertising through Our Ads Partner and other platforms.
To inform users about new services, promotions, or offers.
Data Analytics and Improvement:
To analyse app usage trends and user behaviour to improve our services.
To conduct research and analysis for technological development.
Legal Compliance and Security:
To comply with legal and regulatory requirements.
To detect, prevent, and address technical issues and security threats.
Feedback and Surveys:
To request feedback or participation in surveys to enhance our services.

Not Sharing any type of Information

We are not share collected information with any one include:
Service Providers: Third-party companies that facilitate our service, such as payment processors for In-App Purchases.
Advertising Partners: Entities like Our Ads Partner and Other for targeted advertising purposes.
Legal Authorities: If required by law or in response to legal requests this is exception cause we are under of Indian Government.

User Consent and Preferences
Users have control over the use of their information, especially regarding marketing and advertising practices. Users can opt out of targeted advertising and can set preferences in the app settings.
Data Retention
The information collected is retained only for as long as necessary to fulfil the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.
Security Measures
We implement a variety of security measures to maintain the safety of your personal information. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

Information Sharing and Disclosure

Guiding Principles for Information Sharing
At Verify Bharat, we understand the sensitivity of the information we handle and are committed to ensuring its confidentiality. Our policies on sharing and disclosing information are governed by the following principles:
Transparency: We believe in being clear about who we are sharing information with and for what purpose.
Legality: All sharing and disclosure align with applicable laws and regulations.
Security: We take steps to ensure that the data we share is protected.

Circumstances Under Which Information May Be Shared
Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing for In-App Purchases. These providers are bound by confidentiality agreements and are prohibited from using the information for other purposes.
Advertising Partners: Information may be shared with advertising partners, like Our Ads Partner and other, for the purpose of delivering targeted ads. This is done in a way that complies with our privacy policy and applicable advertising standards.
Legal Requirements: We may disclose information if required by law, such as in response to a court order or a government investigation.
Business Transfers: In case of a merger, acquisition, or sale of all or a portion of our assets, user information may be part of the transferred assets.
Consent: We may share information with other parties with your explicit consent.

User Control and Opt-Out Options
Users have certain controls and opt-out options regarding the sharing of their information:
Advertising Preferences: Users can opt out of targeted advertising through their device settings or ad preferences.
Account Settings: Users can manage their privacy settings within their account to control the sharing of information.

Protection of Shared Information
We require all third parties with whom we share information to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
No International Data Transfers
Information we collect may be transferred to, stored, and processed in a country different from where it was collected. In such cases, we ensure that the transfer complies with applicable law and that the information remains protected.

User Rights and Choices

Verify Bharat acknowledges and respects the rights of users in relation to their personal data. These rights are designed to put you in control of your personal information. They include:
Right to Access: You have the right to access the personal information we hold about you, including the specifics of the data collected and how it is being used.
Right to Correction: If you believe that any information we hold about you is incorrect or incomplete, you have the right to request that we correct or update it.
Right to Erasure: Also known as the ‘right to be forgotten’, this allows you to request the deletion or removal of personal information when there is no compelling reason for its continued processing.
Right to Restrict Processing: You have the right to request that we suspend the processing of your personal data, for example, if you want us to verify its accuracy or the reason for processing it.
Right to Data Portability: This right allows you to obtain and reuse your personal data for your own purposes across different services, where technically feasible.
Right to Object: You have the right to object to the processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground.
Right to Withdraw Consent: In cases where you have given consent for the processing of your data, you have the right to withdraw it at any time.

Exercising Your Rights
To exercise any of these rights, please contact us through the channels provided in our application or website. We will respond to your request in accordance with the applicable data protection laws.

Choices and Preferences
Verify Bharat provides various settings within the app that allow you to control your personal data:
Privacy Settings: Adjust your privacy settings to control the visibility and sharing of your data.
Ad Preferences: Manage your preferences regarding targeted advertising, particularly from Google Ads.
Communication Preferences: opt out of marketing communications or adjust the frequency and type of communications you receive from us.

Limitations and Conditions
There may be conditions or limitations on these rights under applicable law. For example, if we need to keep processing your personal information to comply with a legal obligation or to establish, exercise, or defend legal claims, these rights may be limited.

Data Security & Source of Data

At Verify Bharat, the security of your personal information is a top priority. We are committed to protecting your data from unauthorized access, alteration, disclosure, or destruction. Our comprehensive data security measures are designed to ensure the confidentiality, integrity, and availability of your personal information.

Security Measures Implemented
Encryption: We use strong encryption technologies to protect data during transmission and while it is stored in our systems.
Access Controls: Access to personal data is strictly limited to authorized personnel who need access to perform their job functions.
Regular Security Audits: Our systems undergo regular security audits to identify and remediate potential vulnerabilities.
Secure Development Practices: We follow industry-standard secure development practices to ensure that our software is robust against security threats.
Data Centre Security: Our servers are hosted in secure data centres with physical security measures, environmental controls, and redundant power supplies.
Incident Response Plan: We have a comprehensive incident response plan to quickly address any security breaches and mitigate their impact.
Employee Training and Awareness: Regular training is provided to our employees on data protection and privacy to ensure they understand the importance of protecting user data.

Our Source of Data : our Final Source of Documents Data is Indian Government and open Source Data. Like Aadhar Card Is From UIDAI, Pan Card Is From NSDL, Aadhar-Pan Link Verification is From Income-tax Department, GST No. Is From GSTN, and TAN No. Is From NSDL Etc. We Provide user data is trusted and Verified Sources is our Commitment.

Data Breach Notification
In the event of a data breach, we will promptly notify affected individuals and relevant authorities in accordance with applicable laws and regulations. This notification will include information about the nature of the breach, the data involved, the likely consequences, and the measures taken to address the breach.

User Responsibilities
While we take strong measures to protect your data, security also depends on the users:
Secure Account Credentials: Users should protect their account credentials and use strong, unique passwords.
Be Aware of Phishing Attacks: Users should be cautious of unsolicited communications asking for personal information.

Continuous Improvement
Our commitment to data security involves continuous monitoring and improvement of our security practices. We stay updated with the latest security trends and threats, adapting our strategies accordingly.

International Data Transfer

Verify Bharat is committed to ensuring the privacy and security of our users’ data. Consistent with this commitment, we have adopted a policy of not transferring user data internationally. All personal data collected by Verify Bharat is processed and stored within the territorial boundaries of India.

Rationale for No International Data Transfer
Regulatory Compliance: This policy helps ensure compliance with local data protection laws, which may have specific requirements or restrictions regarding the international transfer of personal data.
Data Sovereignty: Keeping data within India respects the principle of data sovereignty, ensuring that the data is subject to Indian laws and jurisdiction.
Security and Privacy: By limiting data storage and processing to within India, we aim to provide a higher level of data security and privacy protection, aligning with the expectations and rights of our users.

Data Storage and Processing
All data collected by Verify Bharat is stored in secure servers located in India. We use state-of-the-art security measures to protect your data from unauthorized access or disclosure.

Exceptions to the Policy
There are no exceptions to this policy. Verify Bharat does not transfer user data outside of India under any circumstances, ensuring that users’ data remains within the legal and regulatory framework of India.

User Rights and Access
Users retain full rights over their data as outlined in our User Rights and Choices section. These rights include access to their data, the right to correction, erasure, and the right to object to processing, among others.

Updates to the Policy
Should there be any changes to this policy, users will be notified through our usual communication channels. We encourage users to regularly review our policies to stay informed about how we protect their information.

Third-Party Services and Content

Verify Bharat’s services may integrate or offer access to third-party content, products, and services. While these integrations enhance the overall user experience and provide additional functionality, they also bring specific considerations regarding data privacy and user interaction.

Types of Third-Party Integrations
Payment Processors: For handling In-App Purchases, we might use third-party payment services. They process your payment details independently according to their privacy policies.
Our Ads Partner: Our service includes advertisements from our Ads Partner, which may collect certain user data for targeted advertising purposes.
Analytics Tools: We may use third-party analytics services to understand app usage patterns, which helps in improving our services.
Social Media Plugins: If integrated, these allow for sharing content or connecting your Verify Bharat account with social media platforms.

Data Sharing and Privacy
Limited Sharing: We only share information with third parties to the extent necessary for them to provide their services.
Privacy Policies of Third Parties: We encourage users to review the privacy policies of any third-party services they interact with through our app. Verify Bharat is not responsible for the data practices of these third parties.
Consent and Control: Where possible, users will have control over the sharing of their data with these third-party services, including opting out of certain data collections.

Content and Services Offered by Third Parties
No Endorsement Implied: The presence of third-party content and services does not imply an endorsement by Verify Bharat.
User Discretion Advised: Users are advised to use their discretion while interacting with third-party services and content.
Independence from Third Parties: Third-party services operate independently from Verify Bharat. We do not exert control over their content, privacy practices, or business policies.

Updates and Changes
Our interactions with third-party services may change over time. We will update our policies and notify users as necessary to reflect these changes.

In-App Purchases

In-App Purchases (IAP) in Verify Bharat enable users to buy additional features or services within the app. These purchases are designed to enhance the user experience, offering more flexibility and customization.

Types of In-App Purchases
Premium Features: Users may purchase advanced features or services that are not available in the free version of the app.
Subscription Services: We may offer subscription-based access to certain functionalities of the app.
One-Time Purchases: These are for specific features or services that can be bought on a one-time basis.

Payment and Processing
Secure Payment Gateways: Transactions are processed through secure, third-party payment gateways to ensure safety and security.
Data Handling: Financial information is handled by the payment processors, and Verify Bharat does not store sensitive financial data like credit card, Debit card numbers and also UPI IDs.
Receipts and Confirmation: After a purchase, users will receive a receipt or confirmation of the transaction.

Refunds and Cancellations
Refund Policy: Our refund policy will be clearly stated, including the conditions under which refunds are possible.
Cancellation: Users can cancel their subscriptions as per the guidelines provided within the app or as stated in the terms of service.

User Consent and Transparency
Clear Information: Before any purchase, users are provided with clear information about the costs and features of the product or service.
Consent for Purchase: Users must actively consent to the purchase, and accidental purchases are safeguarded against.

Security and Privacy
Data Protection: All transactions are encrypted and securely processed to protect user data.
Compliance with Regulations: Our IAP system complies with relevant financial and data protection regulations.

Children’s Privacy

At Verify Bharat, we recognize the importance of protecting the privacy and safety of children, especially in the digital environment. Children’s privacy requires special attention and protection, and we are committed to complying with applicable laws and regulations designed to protect children’s personal information.
Age Limitations
Age Restriction for Use: Our services are not directed to, and we do not knowingly collect personal information from, children under the age of 18. If we discover that we have inadvertently collected personal information from a child under this age without proper parental consent, we will take immediate steps to delete the data from our records.
Parental Consent: For users under the age of 18, parental consent is required before they can access or use Verify Bharat’s services. This consent is crucial in ensuring the safety and privacy of underage users.

Data Collection and Use
Limited Data Collection: In cases where we do collect information from children, it is our policy to collect only the personal information necessary to participate in the online activity.
Usage of Data: Any personal information collected from children is used only for the purpose for which it was collected, and not for other purposes without parental consent.

Parental Rights
Review and Deletion:
Parents have the right to review their child’s personal information, request deletion, and refuse to allow further collection or use of the child’s information.
Request Process: Parents can contact us through the channels provided in our app or website to review or delete their child’s information.

Information Sharing
Limited Sharing: We do not share personal information collected from children with third parties unless it is necessary to provide a service or comply with the law.
No Third-Party Marketing: We do not use or share personal information collected from children for marketing purposes or allow third parties to collect such information for marketing.

Security Measures
Dedicated Protections: We provide additional security measures for personal information collected from children, in line with our commitment to safeguarding children’s data.

Regular Review and Updates
Policy Review: We regularly review our practices concerning children’s information to ensure compliance with applicable laws and industry standards.
Updates and Notifications: Any significant changes to our children’s privacy practices will be communicated to users through our app or website.

Education and Awareness
Resources for Parents and Guardians: We provide resources or links to resources that help parents and guardians understand privacy risks for children and how to protect their children’s privacy online.

Changes to the Privacy Policy

Adaptability and Evolution
The digital landscape is constantly evolving, and so are the legal and technical aspects of data privacy. Verify Bharat recognizes the need for our Privacy Policy to adapt and evolve in response to these changes.

Notification of Changes
Proactive Communication: We will notify users of any changes to our Privacy Policy through our app, website, or via email. This ensures that users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
Accessibility of Updates: The updated Privacy Policy will be made available on our app and website, allowing users to review the changes at their convenience.

Effective Date of Changes
Clear Indication: Each version of the Privacy Policy will have an effective date listed at the top, indicating when the changes come into effect.
Reasonable Notice Period: We aim to provide a reasonable notice period before any significant changes take effect, giving users time to review the changes and make informed decisions about their continued use of our services.

User Consent
Continued Use as Consent: Your continued use of the Verify Bharat services after the effective date of such changes constitutes your acceptance of and agreement to such changes.
Active Acknowledgement: In certain cases, we may seek explicit consent for the changes, especially if they significantly alter the ways in which we handle user data.

Review and Feedback
Open to Feedback: We welcome and encourage user feedback on our Privacy Policy. User input is invaluable in shaping policies that are fair, transparent, and user-centric.
Contact Information for Concerns: Users are encouraged to contact us with any concerns or questions they may have regarding changes to the Privacy Policy.

Governing Law and Jurisdiction

Applicability of Indian Law
Verify Bharat operates under the jurisdiction and laws of India. This section outlines how legal aspects related to our Privacy Policy and services are governed by Indian law.
Governing Law: The Privacy Policy, including all matters relating to privacy, data protection, and data use, is governed by the laws of India. This encompasses all activities related to our app, website, and services offered to our users.
Jurisdiction: Any disputes or claims arising out of or in connection with the Privacy Policy or use of Verify Bharat’s services shall be subject to the exclusive jurisdiction of the courts located in India.

Compliance with Indian Regulations
Adherence to Legal Standards: Verify Bharat is committed to complying with the Information Technology Act, 2000, and the rules and regulations made thereunder, including any amendments. We also adhere to other relevant Indian laws and regulations concerning data protection and privacy.
Legal Requirements and Enforcement: In situations where we are required to disclose personal information in response to lawful requests by public authorities, including meeting national security or law enforcement requirements, we will do so in accordance with Indian law.

Local Legal Considerations
Specific Legal Context: Users should be aware that the legal context in India regarding data protection, privacy, and other related matters might differ from other countries. Our practices are designed to align with the unique legal framework of India.
Legal Advice for Users: Users are advised to seek independent legal advice if they have questions about how Indian law applies to their use of Verify Bharat’s services and their rights under Indian law.

Miscellaneous

This section of the Privacy Policy addresses various additional aspects that are important for the comprehensive understanding and implementation of the policy.
Severability: If any provision of this Privacy Policy is found to be unlawful, void, or unenforceable, that provision is deemed severable from this policy and does not affect the validity and enforceability of any remaining provisions.
No Waiver: A failure by Verify Bharat to enforce any right or provision of this Privacy Policy will not be deemed a waiver of such right or provision.
Amendments: Verify Bharat reserves the right to amend or modify this Privacy Policy at any time. Such amendments will be effective immediately upon posting the revised policy on the app or website.
Assignment: Verify Bharat may assign its rights and duties under this Privacy Policy to any party at any time without notice to users. This typically happens in the case of a merger, acquisition, or sale of all or a portion of its assets.
Indemnification: Users agree to indemnify and hold harmless , its officers, directors, employees, and agents, from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses arising from their violation of this Privacy Policy.
Intellectual Property Rights: All intellectual property rights in the app and website, including but not limited to design, text, graphics, and their selection and arrangement, belong to or are licensed by Verify Bharat. Users may not use such materials without express permission.
Feedback and Suggestions: Any feedback, comments, or suggestions users may provide regarding Verify Bharat or the services is entirely voluntary and we will be free to use such feedback, comments, or suggestions as we see fit and without any obligation to the user.
Dispute Resolution: In the event of any dispute arising from or in connection with this Privacy Policy, Verify Bharat encourages users to contact the company directly for resolution. Any unresolved disputes will be settled through arbitration or court proceedings, as deemed appropriate under Indian law.

Contact Information:

For any questions or concerns regarding this Privacy Policy, users can contact Verify Bharat through the contact information provided in the app or on the website.

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